For office technology dealers and MSPs
Tired of reps who discount to win, and new hires who interview great but never hit quota?
We show you, rep by rep, who can grow, what's holding them back, and where coaching will pay off, so your team grows without competing on price.
For business owners and sales leaders
Sound familiar?
So why aren't sales where you expect them to be?
Your technical support is top notch. Your customers love you. No one takes better care of clients than you do.
Reps discount to win
They lean on price to close, while buyers want lower risk, less downtime, and a better outcome.
Managers are chasing deals
Your best closer got promoted, and now they close for the team instead of developing it.
Hiring feels like a gamble
Another rep who interviewed well and washed out in six months.
Training doesn't stick
The workshop was great. Three weeks later, nothing changed.
You can't tell who will grow
Some reps need coaching, some need a different seat, and it's hard to know which.
Growth has stalled
The market is there. The team just isn't capturing it.
What you get
Real data on your team, and managers who know what to do with it.
- AssessReal data on every rep and manager, and who can grow.
- CoachA short, personalized audio session every morning.
- TrainWe train your managers twice a month to lead with the data.
Assessment
Benchmark every rep and manager against 2.5 million salespeople. SalesIndex measures 21 core competencies drawn from data across 30,000 companies, including desire, commitment, and the hard moments like talking money and taking rejection. You'll see who can grow and whether your managers are equipped to coach.
SalesIndex Certified PartnerDaily coaching
A 4-minute personalized audio coaching session every morning, for every rep and manager.
Manager training
We train your managers twice a month to lead with the data.
Executive visibility
You get clear results tied to the assessment, so you can see progress instead of hoping for it.
- Reps who sell business outcomes, not just products
- Managers who develop people instead of rescuing deals
- Smarter hiring decisions backed by data
- Faster ramp for new reps
- Results you can measure and report
WHAT THE DATA SAYS ABOUT TECHNOLOGY SALES TEAMS
Technology Industry Sales Effectiveness Benchmark Report
See how technology sales teams score on will to sell, sales DNA and tactical skills, where the biggest performance gaps are, and the revenue opportunity they represent. Free 12-page report.
How it works
Simple, and built around your business.
- 1
Discovery call
A no-pressure conversation about your team and your goals.
- 2
Assessment
Your reps and managers complete the SalesIndex assessment.
- 3
Results review
We walk through the findings together: strengths, gaps, and where coaching will pay off fastest.
- 4
Coach and train
A short personalized audio session every morning for every rep and manager, and we train your managers twice a month to lead with the data.
For business owners and sales leaders
Harry Spaight
Sales Assessment & Manager Coaching
Certified SalesIndex Partner
30 years in sales, 20+ leading teams, mostly in office technology
Author of Selling With Dignity
Host of The Authentic Sales Manager podcast
About
I understand what it means to carry a quota.
Both as an individual and as a team leader. Pressure, stalled deals, huge wins, great months and challenging months, great hires and less than great hires. I think I have seen pretty much all of it.
I got good enough at selling and leading that before long I was leading one of the top teams in a Washington, DC division at Xerox, working side by side with the reps. Leadership was not about the corner office. It was about serving the people doing the work and helping them get better. I've led sales teams in office technology the same way ever since: asking better questions and selling outcomes instead of products.
From SalesIndex and Objective Management Group data
"He genuinely cared more about helping others get better... than he did about himself. There's no doubt that I am where I am today because of having the privilege to work for Harry." Jace Carletti, reported to Harry for 4 years
"In my 25 years of working with sales leaders in the office technology industry, Harry stands out as a true champion. You can tell he deeply cares about his people... The combination of being people oriented and forward thinking drives excellent results." Darrell Amy, Founder, SalesIndex
"Harry places his people over himself. What I admire about Harry is his willingness to continually learn and to develop his team." Larry Levine, author and Founder of Selling From the Heart
Client result
71%
SalesIndex scores soared 71% in Reaching Decision Makers.
FAQ
Common questions
What is the SalesIndex assessment?
It benchmarks every rep and manager against that same data set of 2.5 million salespeople. It runs on SalesIndex, a platform built on data from 30,000 companies. It measures 21 core competencies, and those go beyond skills: desire, commitment, and how someone handles the hard parts like talking money and taking rejection. It shows who can grow, what's holding each person back, and whether managers are equipped to coach.
How much time does coaching take?
Very little. Every rep and manager gets a short personalized audio session every morning, and we train your managers twice a month to lead with the data.
How is this different from sales training?
One-off training is an event. This is ongoing, in three parts. Assess: real data on every rep and manager. Coach: a short personalized audio session every morning. Train: we train your managers twice a month to lead with the data.
Do you know our industry?
Yes. I've spent more than 20 years leading sales teams in office technology and managed services. I speak your team's language.
We're not in office technology or managed services. Does this still work?
Yes. If you sell a high-ticket product or service, the principles are the same: put people first, listen well, and provide value in every conversation. The assessment and the coaching work the same way. Tell us about your environment and we'll be straight with you. If it isn't a fit, we'll point you to someone who is.
Let's find out what your team is leaving on the table.
Complimentary · 30 minutes · No pitch
For business owners and sales leaders